Crisis management is the process of applying a series of strategies created to help an organization respond to a sudden and potentially negative event. A disaster, or crisis, can be the result of an unpredictable event or something less drastic but that can still affect the brand or company’s ability to operate at optimal performance. When these events occur, a slow response (or worse, no response at all) can turn what could be a small fire into a raging inferno that threatens the company’s reputation and potentially its livelihood.
Read More Why Every Company Should Have a Crisis Management Plan